Privacy Policy

Overview

The terms "we", "us", "TNAME" or "our" shall refer to DomainName Route Inc.  The terms "you", "your", "user", "client", "reseller" or "customer" shall refer to any individual or entity who accepts this Agreement, has access to your account or uses the Services.  The term "Party" also herein refers to each of TNAME and you, collectively known as the "Parties".  Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Introduction

This Policy describes TNAME's general principles for the collection and use of information of Users at TNAME's Websites. This Privacy Policy is based on applicable privacy laws. TNAME shall only use Users' personal data in the manner set out in this Policy. TNAME takes reasonable precautions to avoid loss, misuse, unauthorized access or disclosure, alteration or destruction of the data provided.

By visiting any of the TNAME websites, Users hereby consent to the provisions set forth in this Privacy Policy. TNAME encourages each User to read this Policy to understand their rights.

Data collected and processed

Log files
When a User visits a TNAME Website, a TNAME Webserver collects basic User information that includes the domain of their ISP, the IP address, the browser type and version, the operating system of the computer/device, the access date/time, and the TNAME Website URLs that the user visited. The data collected does not personally identify the User except to prevent fraud or abuse of the system.
TNAME only uses Log files for its own statistical analysis, to diagnose problems with its server and to administer its site and products. TNAME reserves the right, to review the log files of any User suspected of using a TNAME website illegally and/or contrary to TNAME's Policies.
Collected Data
When a User signs up for TNAME’s offered services, they provide TNAME with their contact information. Contact information typically includes the User's name, address, telephone number and E-Mail address. Furthermore, the User agrees to TNAME's Policies, including the Privacy Policy and Terms of Service. By submitting the data, the User constitutes consent to the use of the information for the purposes stated in this Policy.
As part of the payment processes, Users also provide TNAME with payment information that will only be used for payment and billing purposes.
Communication
When a User contacts with TNAME via email or by other means of electronic communications, TNAME may retain the content or information provided by the User in order to support and respond to inquiries and/or to improve TNAME's services, content, products and Internet brand.
Minors' Privacy
TNAME does not offer or allow use of its products or services to any individual under the age of 18 ("Minor"). Minors to be customers of TNAME must have permission from a parent or guardian by having their parent or guardian accept the Agreements on behalf of the Minor. If a User is under 18 years of age, TNAME stro ngly encourages the Minor to use TNAME Websites only with the involvement of a parent or a guardian.
Cookies
TNAME uses cookies to enable its systems to detect a User's device and to provide features to them. Users must read the Cookie Policy (Re: Cookie Policy) for more information on how cookies are used to save the preference of a User.

Use of personal information/data

TNAME does not trade, rent or sell the personal information of any User to third parties or organisations.
Browsing information collected from all Visitors is used to diagnose problems and make improvements to our website and services.
Customer information is used to create and maintain accounts as well as contacting Customers in case of any problems with accounts, provide technical support, conduct surveys and other similar activities.
TNAME partners with a variety of trusted companies to provide services such as SSL certificates, design and marketing services, etc. In order to expedite and provision such services we must share various levels of Customer information with these partners.
Domain name registrant data is required by ICANN (Internet Corporation for Assigned Names & Numbers) policy and applicable law, to be complete and correct. This information is published in a publicly searchable database (WHOIS). Certain TLDs (Top Level Domains) allow the utilization of a Privacy Service to obscure personal information while still complying with applicable laws.

Exceptions

We reserve the right to, without explicit permission, provide personally identifiable information in the following circumstances:
We believe in good faith that it is necessary to comply with subpoenas, court orders and other legal process as required or permitted by law.
To report, prevent or assist in the investigation of suspected fraud or other illegal activities or take actions associated with such activities.
To enforce the TNAME Terms of Services, establish, exercise or defend our legal rights or as otherwise provided in the User Agreement, AUP or this Privacy Policy.

Mailings – upon becoming a customer:

You agree to receive notifications regarding your account including, but not limited to, renewal/expiry notifications and billing notifications. Some of these notices can be turned off from within your account. Please note that these notifications are the only notices you will receive from TNAME concerning important activity in your account including, but not limited to, renewal/expiry notifications. Please disable these notices at your own risk.
You are automatically subscribed to any and all promotional emails and newsletters. You may choose to unsubscribe from these notifications by following the instructions and/or opt-out links provided in the mailings themselves.

Adherence to this policy

TNAME takes this privacy policy and the principles herein very seriously. We are committed to abiding by this policy and taking reasonable precautions to ensure that your personal information remains secure. If you have any questions or concerns about the scope, tenants and/or application of this policy please let us know. We welcome your feedback. Please feel free to contact us by phone, email or fax per your preference.
Use of our services or products constitutes understanding of and agreement to this policy. TNAME reserves the right to modify this, as well as any other policies and/or agreement at any time.